Privacy Policy
Effective date: 4 October 2026
BlockCare helps lifestyle-block owners organise animal care, records and planning. This policy explains what information we collect, why we use it, and your choices.
Contact us at care@blockcare.co.nz. To permanently delete a BlockCare account, use the in-app path described on our Delete account page.
Who we are
BlockCare is operated by Applied Life Technologies Limited, New Zealand. References to “we”, “us” and “our” mean Applied Life Technologies Limited and BlockCare.
Information we collect
We collect information you provide when you create or use a BlockCare account, including:
- your name, email address and account identifier;
- property details you choose to enter, including a property address or locality;
- animal details, care records, reminders, plans, notes and other content you add;
- photos or videos you choose to upload; and
- support information you send us when you ask for help.
How we use information
We use this information to provide and maintain BlockCare, authenticate you, save and display your records, enable account support, protect the service, and improve its reliability. We do not sell your personal information or use it for third-party advertising.
Sharing and service providers
We use trusted service providers to host BlockCare and store the information needed to operate it. They may process information only on our behalf and to provide their services to us. We may also disclose information where required by law, to protect people or our rights, or as part of a business transfer.
Resources and external links
BlockCare may link to external veterinary, animal-welfare and other information sources. Those sites are operated independently and have their own privacy policies. We are not responsible for their content or privacy practices.
Keeping information
We keep account and record information while your account is active and for as long as reasonably necessary for the purposes described above, including legal, backup and dispute-resolution requirements. You can permanently delete your account and associated personal information in the app, subject to records we must keep by law.
Security
We use reasonable technical and organisational safeguards to protect information. No online service can guarantee absolute security, so please use a strong, unique password and keep it private.
Your rights
You may ask to access or correct personal information we hold about you. You can permanently delete your account in the app via More, Account & security, then Delete account; you must type DELETE to confirm. If you cannot sign in, see our Delete account page. If you are in New Zealand and are concerned about how we handle your personal information, you may also contact the Office of the Privacy Commissioner.
Children
BlockCare is not directed to children. Do not create an account for a child or provide a child’s personal information to us.
Changes to this policy
We may update this policy as BlockCare develops or legal requirements change. We will publish the updated policy on this page and revise the effective date.
Contact
Applied Life Technologies Limited
care@blockcare.co.nz
New Zealand